DELIVERY AND SHIPPING
DO YOU SHIP TO MY COUNTRY?
Yes, we ship worldwide!
HOW CAN I FIND OUT THE COST OF DELIVERY?
We’re shipping clothes within two working days and the shoes within ten working days from the order placement date.
We’re shipping with Polish Post priority mail or DHL courier.
Polish Post priority mail:
Local shipping within 1-2 working days. (3,5 EURO)
Shipping world wide till 10 working days. (8 EURO)
Local shipping next day. (5,5 EURO)
Shipping world wide 3 - 6 days (28 EURO)
Shipping world wide - next working day. (50 EURO)
WHEN DO I RECEIVE MY ORDER?
We’re shipping clothes within two working days. The shoes and hand-painted collections are shipped within 10 working days within ten working days from the order placement date.
We’re shipping with Polish Post priority mail or DHL courier. See above.
DO I HAVE TO PAY INTERNATIONAL TAXES AND DUTIES?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. EFVVA cannot control and is not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions, customs agents may delay delivery of some packages.
MY TRACKING NUMBER DOES NOT WORK.
It can take a day for the tracking number to be activated, but please contact us if you have any questions.
MY ORDER IS MISSING.
Contact firstname.lastname@example.org and we will sort it out for you.